Adonit Snap 2 Support

Warranty

What is the difference between Snap 2 and Snap?

Snap 2 now supports camera TRIPLE BURST mode, compared to the original Snap. Additionally, we changed the tip material of Snap 2 to provide a better writing experience.

What colors is Adonit Snap 2 available in?

Space Grey, Peach Pop, Parakeet Blue

What devices does Snap 2 work with?

Snap 2 works with iPhone 6 and newer, and iPad 3 and newer.

How do you turn Snap 2 off?

To turn Snap 2 off, just press and hold the Power/Shutter button for 10 seconds, and a slow fading out red light will show once and go off.

Does Snap 2 automatically turn off?

Yes, Snap 2 will automatically turn off after 10 minutes of not being used (if the tip is not depressed and the Power/Shutter button is not pressed)

How long is the charge time for the Snap2? How long will the battery last?

Charge time: 1 hour
Battery: 7 hours of use

How do we use Snap 2 TRIPLE BURST mode?

To take TRIPLE BURST: Hold down the button. The shot-to-shot delay takes 1.5 seconds. (Needs to be Bluetooth connected and SNAP 2 is paired.)

How do I setup my device’s Bluetooth with Snap 2?

  • 1) Go to the Bluetooth settings on your iPhone/iPad.
  • 2) Forget a device by pressing the "i" circle and tapping "Forget this device."
  • 3) Forget all connected Bluetooth devices.
  • 4) Turn off your iPhone/iPad. Then turn it back on.
  • 5) Connect your stylus via compatible apps (i.e. GoodNotes, Photoshop Sketch, etc).

Is the Snap 2 pen tip replaceable?

No, the Snap 2 pen tip is non-removable and cannot be replaced.

How do I charge my Snap 2?

To charge, connect a standard micro USB cable to the charging end of Snap 2. Snap 2 will be fully charged in 1 hour and will last ~7 hours if used continuously.

How to Fix Most Bluetooth Connection Issues?

*"Forget" all the Bluetooth devices on your iPhone/iPad. To do this, follow the steps below:

  • 1) Go to the Bluetooth settings on your iPhone/iPad.
  • 2) Forget a device by pressing the "i" circle and tapping "Forget this device."
  • 3) Forget all connected Bluetooth devices.
  • 4) Turn off your iPhone/iPad. Then turn it back on.
  • 5) Connect your stylus via compatible apps (i.e. GoodNotes, Photoshop Sketch, etc).

Still have questions?

Email us at help@adonit.net and we’ll be glad to lend you a hand.